Contact

Orange Cyberdefense support provides access to certified experts within Orange Cyberdefense Technical Assistance Center (TAC), software updates, hardware replacement options, and administration of licenses and maintenance contracts. Orange Cyberdefense Support is built on a set of flexible processes to best fit together with the customer’s organisation.

Customer Portal

Via a personal account, all  Orange Cyberdefense customers get access to a secure part of our website. Through the portal, you can see your profile and your ticket history. You can also enter more details about your report so we can immediately mobilize the right people

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The fastest way to Oranges Cyberdefenses support service

Orange Cyberdefense service desk portal

Your personal Orange  account gives you access to your support tickets and their history. Use this website to monitor the progress of your tickets and communicate with our support engineers.
Portal

Customer Guide

 

Phone

We’re at your service during business hours from Monday to Friday between 8h30 and 17h30. To access our Service Desk outside of business hours and on Belgian national holidays, you can use the same phone number with your PIN code.
+32 78 77 00 24

Escalation Brochure

Get your answers:

Belgium

Brussels

Avenue du Bourget 3, 1140 Brussels, +32 3 360 90 20

Wommelgem

Uilenbaan 80, 2160 Wommelgem, +32 3 641 95 95

Nivelles

Rue de l’industrie 20, 1400 Nivelles, +32 67 88 37 08

Rotselaar

Wingepark 5B/102, 3110 Rotselaar, +32 3 641 95 95

Ghent

Maaltebruggestraat 178, 9000 Ghent, +32 3 641 95 95

China

Shanghai

Room 118, 6F, No. 118 South Yunnan Road, Huangpu District, Shanghai, 200021
Tel: +86 21 53863782 / 4008 2112 61 (inside China)
E-mail: sales@cn.orangecyberdefense.com

France

Paris

54 Place de l’Ellipse, 92983 Paris La Défense, +33 (0)1 46 53 53 53

Bordeaux

8 impasse Rudolf Diesel- Bâtiment La Deveze, 33700 Mérignac, +33 (0)5 56 15 24 24

Lesquin

ARTEPARC, Bâtiment B – 2ème étage, 4 rue des Peupliers, 59810 Lesquin, +33 (0)3 20 79 87 83

Lyon

12 TER Quai Perrache, 69002, Lyon

Marseille

20 traverse de la Montre, 13001 Marseille

Massy

Immeuble Helios, 2 rue Christophe Colomb, 91300 Massy

Rennes (Cesson)

Bâtiment Bréhat 7B3009 Rue du Chêne Germain, 35512 Cesson-Sévigné, +33 (0)2 23 06 30 30

Toulouse (Blagnac)

5 rue Albert Durant -Aéropole 3, 31700 Blagnac, +33 (0)5 61 16 49 30

Sweden

Malmö

Stenbärsgatan 6, 212 31 Malmö, +46 10 202 20 13

Stockholm

Warfvinges väg 39, 112 51 Stockholm, +46 10 202 20 13

Göteborg

E A Rosengrens gata 17, 421 31 Västra Frölunda, +46 10 202 20 13

Germany

Munich

Paul-Gerhardt-Allee 24, 81245 Munich, +49 (0)89 2000 148 00

Frankfurt

Gutleutstraße 163, 60327 Frankfurt am Main

Augsburg

Curt-Frenzel-Straße 10A, 86167 Augsburg

Denmark

Copenhagen

Roskildevej 522, 2605 Brøndby, +45 70 200 332

Aarhus

Søren Frichs Vej 42 B, 2. mf, 8230 Åbyhøj

Norway

Oslo

Lysaker Torg 25, N-1366 Lysaker, +47 67 57 37 37

Netherlands

Utrecht

Orteliuslaan 1001, 3528 BE Utrecht, +31 88 1234 200