Orange Cyberdefense欢迎您的加入！

Orange Cyberdefense在中国业务发展需要，现开放以下网络安全相关的工作岗位：

▪   Penetration Testing Engineer (2024年12月17日发布)​​​​​​

▪    SIEM (Splunk) Engineer (2024年11月20日发布）

▪    Technical Delivery Manager (2024年11月20日发布）

简历请发送至：judy.lin@orangecyberdefense.com

职位：Technical Delivery Manager (2024年11月10日发布）

工作地点：上海

岗位描述：

▪    As a Managed Security Service Provider (MSSP), we are seeking an experienced and dynamic Technical Delivery Manager in our Cyber Security Operations Center (CyberSOC) team. The ideal candidate will possess a deep understanding of cybersecurity, incident response, and threat detection methodologies. The Technical Delivery Manager will be responsible for overseeing the day-to-day operations of the served customer, and ensuring the effective detection and response to cybersecurity threats from customers.

岗位职责：

▪   Technical Oversight Maintain and Update Client IT Infrastructure Documentation: Ensure the accurate and up-to-date documentation of client IT infrastructure.

▪   Manage Log Source Collection Knowledge: Oversee the knowledge base for log source collection and manage the process of adding or removing log sources.

▪   Maintain Client Use Case and Playbook Lists: Manage and update the list of use cases and response playbooks tailored to each client's specific security needs.

▪   Provide Analyst Training: Conduct training sessions for analysts on client-specific information and processes to ensure they are equipped to handle client requirements effectively.

▪   Manage Client Permissions: Handle client permissions and maintain access controls, including permissions for colleagues and new team members.

▪   Supervise Analysts and Ensure Quality Case Handling: Oversee analysts' daily case handling activities and ensure adherence to quality standards.

▪   Coordinate Incident Response and Reporting: Lead coordination efforts for incident response activities, including incident resolution and reporting to clients.

▪   Coordinate Threat Hunting Activities: Collaborate with the security team to develop and execute threat hunting plans tailored to each client's environment.

▪   Generate Weekly and Monthly Reports: Prepare and deliver comprehensive weekly and monthly reports to clients, highlighting key security metrics and insights.

▪   Manage Client Requirements and Maintain Demand Register: Coordinate and prioritize client requests, maintaining a demand register to track ongoing and upcoming tasks.

▪   Record Team Efforts and Hours: Maintain accurate records of team efforts and hours spent on client engagements for reporting and billing purposes.

▪   Assist with Contract and Scope Updates: Support the client contract renewal process by providing insights and recommendations based on client needs and service delivery experience.

▪   Facilitate SOC Service Onboarding for New Clients: Lead the initiation and implementation process for new clients, ensuring a smooth transition to SOC services.

▪   Support Pre-Sales Activities for New Clients: Assist with pre-sales activities, including client consultations, solution presentations, and proposal development.

技能要求：

▪  Passion for Customer Service: Demonstrated enthusiasm for providing exceptional customer service and building strong client relationships.

▪  Familiarity with Enterprise IT Architecture and Management Processes: Proficient understanding of enterprise IT architecture, organizational structures, and management processes.

▪  Knowledge of Customer Service Processes: Familiarity with customer service standards and best practices, with the ability to effectively manage client expectations.

▪  English Language Proficiency: Strong communication skills in English, both verbal and written, to effectively interact with international clients and stakeholders.