The C-suite’s critical role in safeguarding organisations from cyber extortion attacks

In today's digital society, cyber extortion (Cy-X) attacks have emerged as a big threat. These malicious activities involve threat actors trying to squeeze money out of individuals, organizations, or even governments. They do this by gaining unauthorized access to sensitive data or networks, followed by demanding a ransom. The most common forms of Cy-X attacks include ransomware attacks and distributed denial of service (DDoS) attacks combined with ransom demands.

As Cy-X attacks are increasing in volume and severity, meaning it’s no longer a case of ‘if’ you’ll be attacked but ‘when,’ organizations have a serious challenge on their hands. With their business operations, financial stability, and reputation at risk, the pressure is now on for the C-suite to take a bigger and more proactive role in protecting their organization.

To help you prepare, plan, and respond to Cy-X attacks, we’ve developed a framework for CEOs, CIOs, CFOs and CROs that supports you throughout the entire threat lifecycle: Anticipate, Identify, Protect, Detect and Respond. This framework outlines critical steps you should take to increase the resiliency of your business to ensure you can recover quickly from an attack with minimal disruption. It also provides a recommended strategy on how to manage, lead and communicate during a crisis.

CEO: Protecting your business

As CEO, you set the tone for your organization's cybersecurity posture and lead the charge in safeguarding sensitive information and critical assets. But, to do this, you face three challenges: 1) Understanding how real the threat is, 2) What the worst-case scenario looks like and 3) Knowing how much you need to invest.

However, tackling these challenges requires careful planning and access to up-to-date intelligence to understand the potential threats to your organization. This enables you to work out your attack surface, and risk profile while you identify your most valuable data assets. By using assessments and technical testing, you can then determine your security posture which will help guide investment decisions in the right technology and expertise to bolster your defenses. But make sure you also include regulatory requirements in your risk profile and create a plan to ensure compliance.

Overall, your response function to a Cy-X attack should cover everything from managing the first threat disruption to limiting the impact and helping you recover to a normal state. By asking the right questions, you can check that you’ve identified and addressed the cyber risks in your organization and made the appropriate level of security investments. Also, by developing a deeper understanding of the security landscape, you can successfully spearhead a cultural change and create a security-conscious environment where everyone values and prioritizes cybersecurity.

CIO: From anticipating disaster to driving recovery

For CIOs, having access to threat intelligence is critical as it informs how you invest your resources and shows you where potential threats could exploit weaknesses in your security posture. You must also analyze your expanding attack surface and assess your vulnerabilities, like unsecured networks, outdated software, or weak passwords. These should be resolved before cybercriminals exploit them. To do this, perform a vulnerability assessment or engage an ethical hacker to pinpoint your security weaknesses and potential risks. In most cases, inadequate security is created by employee unawareness or insufficient funding for the right security measures.

While threat intelligence is useful to understand your risk profile, it can also be used in threat detection and response, allowing you to cut through the noise and focus on real threats by containing them and preventing a cyber security incident.

CFO: Managing risks to combat cyber threats

Understanding the threat of Cy-X attacks involves assessing the risk exposure and financial impact on your organization. You can do this by analyzing the financial impact of your industry peers, such as share prices, risk ratings, sales, production, and cash flow. This can help provide insights for decisions on cyber insurance.

But CFOs should always plan for worst-case scenarios, supporting the CISO and CIO in cost-benefit analyses and funding initiatives. You must also prioritize protection to comply with regulations like GDPR and CCPA. While the CISO and CIO handle the technical aspects of security, you should focus on avoiding liability and providing relevant financial information to stakeholders following an attack. These include transparency with insurers, customers, and regulators, as you need to demonstrate mitigation efforts, financial stability, and rebuilding trust.

CRO: Driving an effective cyber strategy

As CRO, your role is crucial in identifying threats, assessing the financial impact, communicating with stakeholders, and managing responses. Proactively monitor the threat landscape and create models for different attack scenarios to anticipate impacts. Collaborate with your CIO and CISO to gather internal and external intelligence for risk assessment. This will help you have a complete understanding of potential risks and necessary mitigation measures for various scenarios. Also, ensure your organization implements detection capabilities to monitor network activity, identify threats, and respond in real-time.

When you experience a data breach or cyber-attack, ensure your customers and the regulatory authorities are kept informed about the incident details, your response measures, and the impact on your customer data. This will avoid severe fines and legal action.

A more inclusive approach

With the increasing number and complexity of Cy-X attacks, all organizations need to take proactive measures to protect themselves from potential threats. By integrating the framework: Anticipate, Identify, Protect, Detect and Respond into their cyber risk strategy, you can more effectively prepare for and respond to Cy-X attacks.

Also, while each member of the C-suite has their roles and responsibilities; we recommend organizations establish a cyber crisis committee to ensure they work closely together. After all, solving the cybersecurity challenge is not something that you can do on your own, it always needs a far broader approach.

Discover our dedicated hub for the C-Suite where we offer tailored guidance for top executives on how to manage, lead, and communicate before, during and after a cyber-crisis.